Unified Communications

Ingram Micro defines Unified Communications (UC) as the integration of real-time communication services, such as Instant Messaging, Presence Information, Telephony, Video Conferencing, Data Sharing, Interactive White Boards, Call Control and Speech Recognition with non-real-time communication services, such as unified messaging including voicemail, email, SMS or fax.

UC is not necessarily a single product, but a set of products and solutions that provide a consistent unified user interface and user experience across multiple devices and media types. Such solutions enable our resellers end customers to collaborate and communicate faster, cheaper and more efficiently with each other.

Driving Demand for UC Solutions

The need for end customers to reduce their operational costs, e.g. travel, is driving demand for UC solutions such as conferencing applications, enterprise social software platforms and video conferencing solutions.

Ingram Micro works with our reseller customers to identify the right UC solution for their unique end customers.

Brands supported include: Barco, Cisco, Jabra, Logitech, Microsoft, Polycom, Sharp and many more.

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