Solution Design and Services
Ingram Micro offers Solution Design & Services to enable the end customers’ end-to-end IT integration, through our resellers. Our technical experts, who have deep technical domain knowledge on key solutions and are backed and certified by manufacturers, are able to walk through with customers, easing them of their concerns to focus on their business.
Our Key Capabilities
Presales Support
Team of presales to assist with solution sizing and integration, covering different areas of domain knowledge required by the project
Ingram Solution Centre
POC, delivery of partner enablement workshops
Leverage on our Solution Centre for proof-of-concept, and/or demo/test
Executive Experience Centre, Collaboration Needs
Implementation Services
Team of experienced engineers, to assist in project implementation
Project Lead will be appointed to oversee and coordinate with the reseller/vendor’s Project Manager, on- premise and cloud
Maintenance Services
We provide maintenance support services with cold sparing, up to 24×7×4, based on customer needs
Managed Services
Managed Services allow customers to explore an alternative extension for their IT Support
